Easy Bet's Privacy Policy —
Your Data, Our Responsibility

1 Introduction

Easy Bet is a trusted online gaming platform in Bangladesh. We believe that protecting each user's personal data is not just a legal obligation — it is our ethical responsibility. This Privacy Policy clearly explains what information Easy Bet collects, why we collect it, how it is used, and what measures we take to keep it secure.

By using the Easy Bet website, mobile app, or any of our digital channels, you are considered to have agreed to this Privacy Policy. We recommend reading it carefully before registering.

This Privacy Policy is Easy Bet's Terms and Conditionsserves as a complement to. Together, both documents form the legal basis of the relationship between you and Easy Bet.

2 What Information We Collect

Easy Bet collects certain information that is necessary to deliver its services properly and ensure user safety. We only collect what is strictly required to operate our platform.

3 How We Collect Information

Easy Bet may collect your information in several ways. These generally fall into three categories:

Directly from you: You provide information directly when filling out the registration form, uploading KYC documents, contacting our support team, or participating in promotional offers.

Automatically: When you use the Easy Bet website or app, certain information is collected automatically via cookies, web beacons, and other tracking technologies — such as your device type, browsing patterns, and session duration.

From Third Parties: easy bet may receive necessary information from identity verification service providers (KYC partners), payment processors, and fraud detection services. In such cases, the privacy policies of the respective third parties also apply.

4 Use of Data

Easy Bet uses collected data only for specific, lawful, and necessary purposes. Below is a detailed breakdown of how we use your information:

• Account Management & Verification: For registration, identity verification, and account security.
• Payment Processing: To process transactions for accepting deposits and processing withdrawals.
• Responsible Gaming: To detect unusual gaming patterns and prevent problem gambling.
• Customer Service: To resolve your complaints and queries quickly and effectively.
• Promotional Communications: To send you bonus offers and updates based on your preferences (you can opt out at any time).
• Fraud Prevention & Security: To prevent account hacking and unauthorized activity.
• Legal Compliance: To comply with AML (Anti-Money Laundering) and other regulatory guidelines.
• Service Improvement: To analyze your experience and continuously improve the Easy Bet platform.

5 Data Sharing & Disclosure

Easy Bet does not typically share your personal information with third parties. However, sharing may occur in the following specific circumstances:

• Service Provider Partners: Payment gateways (bKash, Nagad, Rocket), KYC verification services, and IT infrastructure providers may receive limited data — strictly for their own operational purposes.
• Legal Investigations & Authorities: Data may be disclosed in response to lawful requests from Bangladeshi or international law enforcement authorities.
• Fraud Prevention: Limited data may be shared with industry-standard fraud detection networks.
• Business Transfer: In the event of a change of ownership or merger, your data may be transferred after notifying users in advance.

All third parties that Easy Bet works with are contractually required to meet our privacy standards. They are not permitted to use your data for their own purposes.

6 Cookie Policy

The Easy Bet website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your browsing experience.

Easy Bet uses the following types of cookies:

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: To remember your language preference, theme settings, and other personalized experience options.
• Analytical Cookies: To understand which sections of the website are most visited — this data is kept entirely anonymous.
• Marketing Cookies: To show relevant Easy Bet promotional content (with user consent).

7 Data Protection Measures

Easy Bet employs industry-leading technical and organizational measures to protect your data. Our security infrastructure is regularly audited by independent third parties.

• 256-bit SSL/TLS Encryption: All data transmitted through the website and app is encrypted.
• Two-Factor Authentication (2FA): An extra layer of security applied at login.
• Data Encryption: Sensitive data stored on our servers is kept in an encrypted state.
• Access Controls: Only authorized personnel can access your data, and only to the extent necessary.
• Security Monitoring: Our 24/7 automated system monitors and flags unusual activity.
• Regular Security Audits: Regular security audits conducted by third-party specialists.

8 Data Retention Period

Easy Bet retains your data only for as long as necessary — no longer. Retention periods may vary depending on the type of information:

• Account Information: For the duration of account activity and a minimum of 5 years after closure (as required by law).
• Transaction Records: Generally 7 years, in accordance with financial regulatory guidelines.
• KYC Documents: 5 years from the date of the most recent transaction.
• Gaming Log: 3 years for responsible gaming analysis.
• Communication Records: 2 years for customer service improvement purposes.
• Cookie Information: Deleted at the end of a session or after 30 days, depending on the cookie type.

Once the defined retention period expires, easy bet will securely delete or anonymize your data.

9 Your Rights

As an Easy Bet user, you have several important rights over your own data. We fully respect these rights and are here to help you exercise them.

10 Child Protection

Easy Bet is a gaming platform intended for adults only. We do not knowingly collect information from or permit registration by anyone under the age of 18.

Age verification is mandatory at registration. If a minor's data enters our system by any means, easy bet will immediately close that account and delete all associated information.

11 Policy Changes

Easy Bet reserves the right to update this Privacy Policy when necessary. If changes are made, we will notify you through the following channels:

• A clear notice will be displayed on the website's homepage.
• Registered users will be notified via email or SMS.
• The "Last Updated" date at the top of this page will be revised accordingly.

For significant changes, we will obtain your consent before the new policy takes effect. For minor changes, the updated policy will take effect on a specified date following notice. Continued use of Easy Bet after any update will be considered acceptance of the revised policy.

12 Get in Touch

For any questions, concerns, or data-related requests regarding the Privacy Policy, please contact easy bet's data protection team:

Our data protection team will endeavor to respond to your request within 30 business days of receipt. For urgent security matters, immediate assistance is available via live chat.